Where We Operate
Stratum Levant supports organisations operating in complex, fragile and politically sensitive environments across the Middle East, where security, medical, legal and logistical risks must be managed in parallel. Our work focuses on security risk management, travel risk management, duty-of-care support and crisis response, delivered through permanent regional presence rather than remote engagement.
We support international organisations, insurers, NGOs and corporate clients with exposure across the Levant, with particular relevance to Jordan, Lebanon and Syria, where operating conditions and duty-of-care expectations require sustained local capability and carefully governed execution.
Our operating model is designed to support informed decision-making, reduce operational friction and enable proportionate response as conditions evolve, while remaining aligned with applicable legal, regulatory and insurance frameworks.
Permanent Regional Presence and Governance
Stratum Levant maintains permanent operational hubs and offices in Amman, Beirut and Damascus, enabling continuity of presence and response capability across multiple jurisdictions. This structure allows us to support both planned activity and incident response without reliance on short-notice deployments or ad-hoc mobilisation.
Our teams operate under UK-led governance and are supported by senior local professionals with extensive experience navigating complex political, regulatory and security environments. This approach enables discreet operations, trusted local access and delivery aligned with international duty-of-care standards while remaining sensitive to local legal and operational constraints.
Operating Context Across the Levant
In Jordan, we support a broad range of international activity, including diplomatic, humanitarian, commercial and insurer-related operations. Jordan’s role as a regional transit and coordination hub places particular emphasis on monitoring, secure movement and rapid escalation capability, supported by our permanent presence in Amman.
In Lebanon, operating conditions are shaped by political volatility, economic disruption and rapidly evolving security dynamics. Effective risk management in this context depends on real-time situational awareness, reliable communication and proportionate response. Our Beirut-based capability supports travel risk management, medical coordination, crisis response and secure movement in a highly fluid environment.
Supporting operations connected to Syria requires a more constrained and carefully managed approach, reflecting access limitations, regulatory considerations and heightened insurance and compliance sensitivities. Stratum Levant provides security risk management and operational support for organisations operating in or around Syria through established in-region capability, cross-border coordination and controlled response pathways. Our approach prioritises compliance, discretion and continuity of presence.
Cross-Border Mobility and Regional Coordination
Many organisations operating in the Levant manage exposure across multiple jurisdictions simultaneously. Our work frequently involves cross-border movement, regional evacuation planning and coordination between environments with differing legal frameworks, access requirements and risk profiles.
Our regional footprint enables these transitions to be managed in a controlled and coordinated manner, whether during routine travel, periods of heightened risk or incident response. This capability is particularly relevant in environments where routes, permissions or border conditions may change with limited notice.
Security Risk Management and Duty of Care in Practice
Our approach to security risk management is designed to support organisational duty-of-care obligations through an integrated framework that includes:
continuous travel tracking and monitoring
24/7 operational oversight and escalation
security and medical incident coordination
access to established hospital networks and medical providers
facilitation of rotary and fixed-wing aviation evacuation assets
secure in-country and cross-border movement support
These capabilities are delivered through Levant One, our retained regional framework, structured to provide readiness, prioritisation and assured access for organisations operating in higher-risk environments. Levant One is intended to support proportionate response and informed escalation, complementing, rather than replacing client, insurer or assistance-provider decision-making structures.
Working Alongside Insurers and Global Response Providers
Stratum Levant regularly supports international insurers, assistance providers and global risk management platforms by providing in-region execution capability under their governance and response frameworks. This includes supporting complex duty-of-care cases where permanent presence, local access and operational coordination materially influence outcomes.
Our role is execution-focused and complementary, enabling timely, compliant and well-coordinated response in environments where remote management alone may be insufficient.
Built for Complex Risk Environments
Operating across the Levant requires an operating model designed for uncertainty, rapid change and high-consequence decision-making. By maintaining permanent presence across Jordan, Lebanon and Syria, Stratum Levant provides organisations with a security risk management partner capable of supporting sustained operations, complex travel and crisis response in environments subject to heightened scrutiny and evolving risk.
Stratum Levant provides locally delivered travel risk management across Jordan, Syria and Lebanon, supporting organisations that need reliable, informed and safe movement of people and assets across one of the world’s most challenging regions. As the only travel risk provider physically based across the Levant, we deliver end-to-end operational support built around local knowledge, contextual intelligence, and 24/7 response capability.
Our services are trusted by NGOs, media teams, corporates, development missions and international partners operating in Jordan and the wider region.